Refund Policy
Prepared for prospective publication on 22 October 2026. Purchase policy version be-2026-10-21 applies only to purchases that expressly accept it at checkout; this source copy does not establish production commencement.
For a purchase that explicitly accepts version be-2026-10-21, we do not offer voluntary change-of-mind refunds. This does not remove rights or remedies that cannot lawfully be excluded, billing corrections where owed, or another contractual promise that applies to your purchase.
Payments and renewals
Monthly and annual plans are paid upfront for the chosen subscription period. Neither plan renews automatically, and we do not charge you automatically. Each monthly and annual renewal is customer-initiated: you must make a new payment at the then-current published price for your chosen plan.
Refunds, corrections and legal rights
This policy does not exclude remedies required by applicable law, corrections of duplicate, incorrect or unauthorised charges where owed, or other contractual promises that apply to a purchase. We assess non-supply, service failures, misdescription and other legally protected claims separately. A request is reviewed manually; the absence of an automatic refund feature does not determine whether a remedy is owed.
A purchase that did not expressly accept version be-2026-10-21 is not changed by this candidate policy.
How to request a refund
Email hello@bursaedge.com from the email address on your account, with your request. We process eligible refunds to the original payment method within 14 business days.
What this policy does not change
- Rights and remedies that cannot lawfully be excluded or limited.
- Billing corrections for duplicate, incorrect or unauthorised charges where owed.
- Terms or promises applicable to a purchase that did not expressly accept this version.
Maklumat pembelian dalam Bahasa Malaysia
Pelan bulanan RM29 dibayar terlebih dahulu untuk satu bulan. Pelan tahunan RM174 dibayar penuh terlebih dahulu untuk satu tahun; ia bukan ansuran bulanan. Tiada pembaharuan automatik atau caj automatik. Pembaharuan memerlukan tindakan pembelian baharu oleh pelanggan pada harga yang dipaparkan ketika pembayaran.
Bagi pembelian yang menerima versi be-2026-10-21 secara nyata, tiada bayaran balik sukarela semata-mata kerana berubah fikiran atau tidak lagi menggunakan tempoh yang dibeli. Ini tidak mengecualikan hak atau remedi yang tidak boleh dikecualikan di bawah undang-undang, pembetulan caj pendua atau salah yang perlu dibuat, atau janji kontrak lain yang terpakai kepada pembelian anda.
Permintaan disemak secara manual. Bayaran balik yang layak diproses melalui kaedah pembayaran asal dalam 14 hari bekerja, selaras dengan komitmen perkhidmatan sedia ada. Hubungi hello@bursaedge.com.
Questions
Contact us at hello@bursaedge.com.